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Coaching skills for leaders in the workplace by Jackie Arnold

By Jackie Arnold

As a pace-setter, senior supervisor or govt, you're frequently required to behave as a trainer or mentor on your employees. This booklet will aid you arrange strong training programmes which can make an important distinction to employees retention and motivation. it's going to provide the wisdom and talents you must motivate your employees to develop for you to get on together with your personal crucial management role.

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Extra info for Coaching skills for leaders in the workplace

Example text

Umm. I’ve got till the end of the week. Coach: So where does that leave you? Coachee: Actually, Friday looks manageable when I think about it. By coming out of ‘fix it’ mode the coach has allowed the coachee to come to their own solution. In the first exchange the coach had assumed it was the lack of presentation skills that was holding the coachee back and had jumped in with their own idea. Staying back and supporting the coachee while they thought things through enabled the coachee to come up with a solution that was best for them.

It only took a couple of weeks for him to realise that it was just that – a habit. Thinking creatively, he was able to save time and to spend quality time with his family. ENSURING MANAGEABILITY It is important that the coachee creates a plan with results that are attainable, measurable and specific. The coachee will be encouraged by their coach to set target dates for any goals they have identified. These goals should stretch the coachee while, at the same time, being realistic. While there is generally a specific goal people are working towards, it is useful for coachees to explore options and to be encouraged to think creatively.

The head confided in me as her supervisor that she felt this solution was, in her words ‘A bit off the wall’, and that she was very reluctant to allow Julie to try out her idea. Annette was encouraged to talk it over with Julie in her coaching session to get a better picture of how the solution might work. Annette was encouraged to look for the possible advantages and to let Julie give it a try. The following are a couple of questions from the coaching session: Annette: Julie, tell me a bit more about how you feel this solution would work.

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